Shipping Policy

The Iver Shop — Last updated: September 12, 2026

This Shipping Policy explains how orders placed on theivershop.online are processed, shipped, and delivered.

Business Days

References to "business days" in this policy mean Monday through Friday, excluding public holidays.

Order Processing

Orders are typically processed within 1–2 business days of successful order and payment confirmation. In some cases, unusual circumstances such as incomplete payment information or an incorrect shipping address may affect processing time.

Order Cutoff Time

Orders placed before 6:00 PM India Standard Time (IST) on a business day are processed the same business day. Orders placed after 6:00 PM IST, or on a weekend or public holiday, are processed on the next business day.

Countries We Ship To

Orders are available for delivery within the United States.

Handling Time: 1–2 business days
Transit Time: 4–8 business days
Estimated Total Delivery: 5–10 business days

Shipping Rates

Free shipping is available on all United States orders. Shipping Cost: $0.00.

Delivery Partners

We partner with trusted carriers, including USPS, DHL, and UPS, to help ensure your order arrives safely and on time. Every shipment includes tracking so you can follow your parcel from dispatch to delivery.

Taxes, Duties and Customs

All orders are delivered within the United States, so no customs or import duties apply. Any applicable U.S. sales tax is calculated and shown at checkout before you complete your purchase, and there are no additional charges on delivery.

Possible Delivery Delays

Delivery estimates are provided in good faith based on typical carrier performance but are not guaranteed. On occasion, delivery may take longer due to circumstances beyond our reasonable control, such as carrier delays, severe weather, or other service disruptions. If your order is taking longer than expected, please contact us and we'll be glad to help.

Tracking Your Order

All shipments include tracking for your convenience. Once your order has shipped, you'll receive shipping confirmation with tracking information. You can also check your order status anytime through our Track Your Order page.

Delivery Confirmation & Lost Packages

Once your package is delivered, its tracking status will update to reflect the delivery. If your tracking shows a package as delivered but you're unable to locate it, please check your delivery location and with household members first, then contact the carrier if needed. If the issue remains unresolved, please contact us and we'll be glad to help.

Contact Information

The Iver Shop
Company Number (GST): 24EKLPS3333B3Z9
Address: Manibhadra Apartment near Hanumanji Temple, Surat, Gujarat 395006, India
Email: info@theivershop.online
Phone: +91 90160 88582

Customer Service:
Monday to Friday | 09:00 - 18:00 (IST)
Weekends | 09:00 - 18:00 (IST)
We aim to respond to your inquiries within 24 hours.

You can also reach us through our Contact Us page.